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Intermediate
@yourcompany.support

Customer Support Agent

A support agent that resolves tickets with a provable identity.

What it does

  • Answers from your docs and past tickets with cited sources.
  • Takes helpdesk actions (refund, reset, escalate) within scoped authority.
  • Presents an IDN attestation so customers verify the agent represents your company.

Built with

langgraphmcphelpdesk-sdk

Quickstart

  1. 01git clone https://github.com/idn-network/template-support && cd template-support
  2. 02cp .env.example .env # IDN_HANDLE pre-filled
  3. 03point it at your knowledge base and helpdesk API
  4. 04docker compose up
  5. 05open the test widget at localhost:3000

Reserve @yourcompany.support

Claim the handle now, then generate this template from your dashboard.

Reserve handleView on GitHub ↗